Frequently Asked Questions
Everything you need to know about our limited edition collectible pins.
When will my order ship?
Most orders are processed within 3-5 business days. For limited edition drops and pre-orders, please refer to the specific timeline listed on the product page.
Do you ship internationally?
Yes, we ship our pins worldwide. International shipping rates and delivery times are calculated at checkout based on your location and selected carrier.
What is your return policy?
We accept returns on unworn and unopened items within 14 days of delivery. Due to the collectible nature of our products, items must be in their original packaging with the backing card intact.
How do I know if a pin is authentic Leen Customs?
Every authentic Leen Customs pin features our official backstamp and comes on a branded backing card. We recommend purchasing directly from our site to guarantee authenticity.
Are your pins limited edition?
Many of our releases are limited runs. Once a specific numbered edition sells out, it is typically retired and will not be restocked in the same configuration.
What materials are used for the pins?
Our pins are primarily crafted from high-quality soft or hard enamel with a zinc alloy base, finished with premium plating to ensure durability and detail.